Returns & Refund Policy
Tamba Tattwa
(A brand of Aadya Creationss House)
1. Replacement Policy (No Refund Policy)
We offer Replacement Only.
We do not provide return / refunds under any circumstances.
Replacement is applicable only if:
- Product is damaged during transit
- Wrong product delivered
- Manufacturing defect found
Replaced products will be delivered to you within 10 days.
2. Non-Eligible Cases
Replacement will NOT be provided if:
- Product is used, dented, scratched, or damaged by customer
- Normal oxidation/discoloration of copper (natural property of pure copper)
- Minor packaging damage
- Request raised after 7 days
3. Replacement Process
- Email support@tamba-tattwa.com with Order ID and clear images/video within 7 days.
- After verification, reverse pickup will be arranged (if serviceable).
Replacement will be dispatched after inspection.