Returns & Refund Policy
Tamba Tattwa
(A brand of Aadya Creationss House)
1. Replacement Policy (No Refund Policy)
We offer Replacement Only.
We do not provide refunds under any circumstances.
Replacement is applicable only if:
- Product is damaged during transit
- Wrong product delivered
- Manufacturing defect found
Request must be raised within 7 days of delivery.
2. Non-Eligible Cases
Replacement will NOT be provided if:
- Product is used, dented, scratched, or damaged by customer
- Normal oxidation/discoloration of copper (natural property of pure copper)
- Minor packaging damage
- Request raised after 7 days
3. Replacement Process
- Email support@tamba-tattwa.com with Order ID and clear images/video within 7 days.
- After verification, reverse pickup will be arranged (if serviceable).
Replacement will be dispatched after inspection.